Presenter: Marc Guindon, Manager, Educational Institutional Relations and Services (Student Lending)

Description: The National Student Loans Service Centre (NSLSC) session will focus on several different topics.  I will be reviewing payments made to the National Student Loans Service Centre (NSLSC) including the repayment of grants centering on the direction received from students. Also, I will provide you with an update on the chat features available for students interacting with the NSLSC. I will also present on how students re-gain access to their locked accounts. In this digital transformation we have been on for the past several years, the next topic will focus on social media engagement and partnership with a path forward to further amplify our combined message.