Job Description / Duties

DUTIES

Educate, advise and facilitate the provision of financial resources to current and potential students in order to remove financial barriers, award financial incentives and provide the financial knowledge necessary to attract students to TRU and retain them through graduation.

MAJOR DUTIES & RESPONSIBILITIES

Administer financial aid and award programs, including managing funds, reconciliation, institutional or government reporting, and program utilization review, for aid and award programs, the WorkStudy program, and authorizing loans from university funds.
Confidentially interview and advise students regarding the availability, eligibility requirements, and terms and conditions for obtaining, maintaining and if necessary appealing all forms of internal and external awards and financial aid including government student assistance, including policy interpretation.
Educate current and potential students, and where applicable parents, and the TRU community on student financial literacy, including budgeting, financial planning, loans, collection agencies, consumer information and related issues such as default of loans, credit ratings, and terms of debt repayment.
Coordinate and adjudicate applications for institutional and government aid and award funding, including exercising discretionary authority to award funds in extenuating circumstances, and provide oversight of the notification and award distribution processes.
Maintain and recommend enhancements to system data tracking, processing and reporting. Manipulate extracted data for analysis.
Participate in school liaison, recruitment, and orientation activities, including creating/managing web related resources & inquiries. May include travel and occasional evening and weekend work.
Write and update various electronic and print communication pieces of the department and references to the department's services in other university and external communications.
Assign work to clerks and auxiliary staff.

REPORTS TO
Manager, Student Awards & Financial Support

Qualifications / Required Skills

QUALIFICATIONS

EDUCATION:
A bachelor degree in a related field

EXPERIENCE:
Three years’ progressively advanced Student Awards or related experience in a policy intensive educational setting with significant student contact

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
Demonstrated strong communication skills, both verbal and written
Demonstrated ability to use Excel, ERP applications (such as Banner, Colleague, PeopleSoft), and MS Word
Ability to exercise tact, diplomacy and discretion with students, parents, and colleagues
Ability to work independently or as a team, while managing multiple demands with varying deadlines
Ability to exercise strict adherence to detail
Demonstrated strength in time management, analytical reasoning, and problem solving
Ability to effectively advise distraught and/or emotional students
Ability to interpret complex policies and procedures surrounding the administration of bursaries, scholarships, awards, medals, and all forms of government assistance

WORKING CONDITIONS
Sitting at desk and computer for extended periods of time
Extensive contact with students, including those with a variety of disabilities; dealing with challenging or difficult personalities under stress
General office conditions

Additional Information

Anticipated Start Date 27/8/2018

Schedule
The hours of work will be Monday to Friday, 7 hours a day, 8:00 am to 4:00 pm

Salary: CUPE Grade 09 $28.89 ($52,580)

Contact Information

Gordon Down
Manager, Student Awards & Financial Support
Thompson Rivers University
Kamloops, BC
P: 250-828-5026 | tru.ca/awards

Employer Profile

To learn more about living in Kamloops and Thompson Rivers University please visit our Web Site: https://www.tru.ca/hr/careers.html