Job Description / Duties

Responsibilities
• Advise full-time and part-time students of funding opportunities (government funding, scholarships and bursaries)
• Provide detailed and accurate advising to students in a courteous and professional manner related to financial aid through multiple mediums including e-mail, phone and in-person
• Maintain a close professional relationship with government funding agencies
• Update office procedures when provincial, federal loan policies, procedures or guidelines change
• Interpret government funding decisions and assessment information for students
• Provide students with scholarship information including guidelines for eligibility, completion of application and deadlines
• Be familiar with the Alberta Works program and assist with data entry
• Confirm eligibility for funding and maintain records for the area
• Involved in developing and delivering Financial Aid Workshops at MRU events

Qualifications / Required Skills

Qualifications
• 3 – 4 year Bachelor’s degree in combination with 18-24 months of experience in a service environment, preferably in a post-secondary student service setting (an equivalent combination of education and work experience may be considered)
• Proficiency in utilizing Microsoft Office (especially Work and Excel)
• Demonstrates a strong aptitude for accuracy, organizational abilities, and investigative skills
• Strong customer services skills supplemented by strong interpersonal and communication skills (written and verbal)

Salary: $2097.92 Semi-monthly

Contact Information

http://www.mtroyal.ca/EmploymentCareers/HumanResources/CareerOpportunities/

Employer Profile

About MRU
Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University has built a reputation on a strong, liberal education foundation. Our vision is to provide an exceptional undergraduate educational experience for our students.
We are a community of engaged citizens, providing personalized, experiential and outcome-based learning in an environment of inclusion, diversity and respect. Through our focus on teaching and learning informed by scholarship, we are preparing our graduates for success in their careers and lives.
Mount Royal University presently offers 12 four-year baccalaureate degrees with 32 majors, with a view to grow this mix to 15 degrees and 50 majors by 2025. Current degree offerings are unique, and include four-year bachelor degrees in interior design, midwifery, child studies and health and physical education, as well as arts, criminal justice, business administration, communication, computer information systems, education, nursing and science. Mount Royal also offers robust continuing education programming as well as an internationally-renowned music conservatory.
More than 13,000 credit students attend Mount Royal University annually, with more than 90,000 Mount Royal alumni contributing to their communities worldwide.
Our faculty provide a teaching and learning environment that welcomes challenging ideas. Our staff are dedicated to supporting our campus so that students are provided with an exceptional educational experience. Our management team provides leadership throughout the University, and inspires others at all levels to be leaders in their own important sectors.
In support of our students, and in response to our broader community, we know that investing in our employees benefits the University as a whole. Talented and committed employees are the driving force behind student success. Our faculty, staff and management are united in creating a thriving learning environment for our students.
Mount Royal University is an exceptional community focused on our people.
About Enrolment Services
Mount Royal University’s Enrolment Services supports the University’s mission by assisting students in a variety of ways through many departments: Admissions and Recruitment, Office of the Registrar, Office of Student Conduct, Office of Student Success, Student Awards and Financial Aid, Institutional Analysis and Student Systems
About the Role
Reporting to the Coordinator, Student Awards in the Student Awards and Financial Aid Office, the Student Awards Advisor ensures that students receive timely and comprehensive financial aid advice, which requires a high degree of accuracy and confidentiality. This position is the first point of contact for student inquires and is a vital link between students and government funding agencies. The Student Awards Advisor requires an extensive knowledge of policies, procedures and guidelines as they relate to the government student loan programs.