Job Description / Duties

Strategically applies financial levers to support university recruitment and retention strategies. Understands how varying timing, amount of awards as well understanding the competitive landscape can impact student recruitment decisions and applies knowledge to determine the financial aid strategy. Understands trends and patterns of financial aid on retention behaviour through internal analysis as well as through industry research to target funds to positively impact student success.

Achieves these objectives through the management of a $17m Undergraduate Scholarships and Bursaries operating budget and $5m in annual expenditures from approximately 1200 trust funds. Understands and where possible, influences the Ministry of Colleges and Universities aid direction and aligns McMaster financial aid to support. This includes providing direction to the team to support over 15,000 OSAP applications a year. Provides direction to staff regarding aid and award related policies and processes, student communication and trust fund administration. Also supports aid and award administrators’ campus wide. Has signing authority to manage all trust funds for undergraduate awards and bursaries ensuring compliance to policy and appropriate expenditures. Ensures the appropriate receipt of funds from the government, trust funds and operating sources and manages the optimal disbursement through various need and merit programs. Ensures compliance with all Ministry policies and with regular Ministry audits. Represents McMaster to the province in policy improvements and new policy developments regarding student financial aid.

Qualifications / Required Skills

Minimum undergraduate degree.
5-7 years experience in management roles in a related area.
Skills:

Proven strong strategic leadership and management skills, preferably in a unionized environment.
Strong understanding of and experience in information technology systems particularly ERP applications. Significant experience managing a complex operational environment, including strategic planning, project management and design, and improvement of production systems.
Experience planning and managing in a complex, multi-stakeholder operational environment, preferably in a post-secondary setting.
Proven ability to generate creative solutions to complex problems.
Proven conflict management skills.
Budget planning and management experience at a senior level.
Demonstrated tact and diplomacy in relating to colleagues and stakeholders at all levels.
Strong customer service orientation and interpersonal skills.
Proven organizational, analytical, and problem-solving skills.
Excellent communication skills, both written and oral.
Ability to work and manage with minimal supervision.

Salary: $109482.00 - $164224.00 (annual)

Contact Information

For full details - visit:

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Look for job 63937

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Employer Profile

The Office of the Registrar provides a number of services to both prospective and current students and is the primary information source on enrolment, convocation ceremonies and important student dates and events throughout the year. We are a smart, collaborative group of approximately 100, spread across 9 departments: Student Services, Aid & Awards, Student Recruitment, Undergraduate Admissions, Student Records & Systems, Scheduling & Examinations, Student Communications and Central RO Administration. This supportive and dynamic team works together to provide assistance to students from their initial recruitment contact with McMaster until they graduate.

We are currently hiring a Senior Associate Registrar, Aid & Awards that will use a variety of specialized skills to promote and support the overall strategic plan of the Office of the Registrar. The Aid & Awards department connects students with government financial aid, bursaries, work programs and scholarships. These resources help make post-secondary education more accessible and recognize students' academic, extracurricular and community achievements. The Senior Associate Registrar will demonstrate strategic leadership at a senior management level; managing a team of approximately 12 Aid and awards professionals.