Job Description / Duties

https://tre.tbe.taleo.net/tre01/ats/careers/v2/viewRequisition?org=JT63GS&cws=37&rid=3642

Qualifications / Required Skills

EDUCATION AND EXPERIENCE

• Must possess a bachelor’s degree in a relevant discipline.
• A minimum of 3 years’ previous experience working directly with students in an advising capacity in a post-secondary student services setting.

QUALIFICATIONS

• Demonstrated experience working with student awards and financial assistance programs inclusive of government student loans and grants.
• Excellent interpersonal, written and oral communication skills.
• Must possess strong public speaking and presentation skills.
• Demonstrated customer service experience in a fast-paced complex setting dealing with sensitive situations calling for the use of empathy, diplomacy and tact in the delivery of information.
• Superior time management, problem-solving, organizational skills. Must be able to work under pressure.
• Demonstrated ability to maintain statistical records.
• Demonstrated ability to handle confidential information appropriately.
• Demonstrated ability to work independently, exercise good judgment demonstrate initiative, and meet deadlines.
• Demonstrated ability to recognize, analyze and resolve problems.
• Ability to establish and maintain effective working relationships with University administration, faculty, staff and students.
• Ability to communicate patiently and effectively with diverse ranges of people including the ability to deal effectively with difficult, hostile or upset clients.
• Demonstrated working knowledge of the Student Banner system, or a similar student records system (e.g. Colleague, PeopleSoft).
• Proficiency with Microsoft Word. Access and Excel at an intermediate level.

Additional Information

External Closing Date: Open Until Filled
# of Openings: 1
*Salary Information: 13-5 - BCGEU Pay Grid - $36.63 to $40.56 per hour
Employment Type: Permanent Full Time
Workplace Type: Hybrid
Travel Frequency:
Employee Group: Support Staff (BC General Employees Union)
Days of Work (BCGEU): Monday, Tuesday, Wednesday, Thursday, Friday
Hours of Work (BCGEU): 8:30-4:30pm
Hours per Week (BCGEU): 35

Salary: 66,655 - 73,819

Contact Information

Naomi Stuart, Manager, Student Awards & Financial Assistance
naomi.stuart@kpu.ca

Employer Profile

KPU offers all learners opportunities to achieve success in a diverse range of programs that blend theory and practice, critical understanding, and social and ethical awareness necessary for good citizenship and rewarding careers. KPU strives to implement initiatives that will attract, support, engage, and retain KPU’s people and create an environment where all employees see themselves as contributing to student learning.