North Vancouver, BC
This is a Permanent, Full-time position.Province: Burnaby, British Columbia
Position: FINANCIAL AID AND AWARDS ASSISTANT
Deadline: May 8, 2019
Posted: April 16, 2019
Job Description / Duties
BCIT is looking for a highly accurate and detail-oriented regular, full-time Financial Aid and Awards Assistant to provide support services to the Student Financial Aid and Awards department.
DUTIES AND RESPONSIBILITIES:
Answering and analyzing routine, non-routine and technical financial aid and awards inquiries in-person, on the telephone and via e-mail.
Assisting students in completing both full-time and part-time financial aid applications.
Verifying enrolment prior to release of government student loan/grant funding.
Identifying and processing student withdrawals and cancellations.
Assisting in the awards component of the department.
Undertaking other duties as assigned.
Qualifications / Required Skills
Grade 12, plus completion of six months of post-secondary training in office automation/administration and/or business.
Two years of general experience, plus one year of experience in a similar position in a high-volume, high-stress environment, preferably in a post-secondary financial aid office in B.C.
An equivalent combination of education and experience may be considered.
Excellent communication, customer service and organizational skills.
Superior interpersonal skills, with the ability to maintain confidentiality, work effectively as part of a team and deal with conflict using tact and discretion.
Must be customer service and detail-oriented, self-directed, responsible, dependable, and be able to work with minimal supervision.
Proven ability to work under pressure and to tight timelines, while remaining flexible.
Accurate keyboarding skills of 60 wpm.
Demonstrated ability to problem solve, think critically, find alternate solutions, make decisions and prioritize while handling a great variety of tasks efficiently and simultaneously.
Microsoft Office at an intermediate level with proven proficiency in Word, Excel and Outlook.
Familiarity with a variety of software programs such as Banner, SFAS and internet web browsers.
Knowledge of BCIT programs, policies and procedures.
*Please note: These are the minimum required qualifications. This position is a dayshift position as defined in Article 14.1 of the Collective Agreement.
START DATE: June 3, 2019
SALARY RANGE: Pay Grade 5; $44,100 with yearly increments to $47,568 per annum.
COMPETITION NUMBER: 19B71
OPENING DATE: April 17, 2019
CLOSING DATE: May 8, 2019
Salary: $44,100 with yearly increments to $47,568 per annum.
To apply, visit us at careers.bcit.ca
BENEFITS OF WORKING AT BCIT:
Being a part of BC's Top 100 Employers, and a member of the CCDI.
A generous Total Compensation package which includes extended health and dental benefits and a pension plan.
Access to Professional Development Funds and opportunities for career development.
Increase your knowledge with Tuition waivers for BCIT courses.
Enjoy subsidized parking and discounted access to our fitness facilities (including classes like Yoga and Zumba).
Additional Wellness and Employee Assistance programs.