Job Description / Duties

DUTIES
Educate, advise and facilitate the provision of financial resources to current and potential students in order to remove financial barriers, award financial incentives and provide the financial knowledge necessary to attract students to TRU and retain them through graduation.

MAJOR DUTIES & RESPONSIBILITIES
Administer financial aid and award programs, including managing funds, reconciliation, institutional or government reporting, and program utilization review, for aid and award programs, the WorkStudy program, and authorizing loans from university funds.
Confidentially interview and advise students regarding the availability, eligibility requirements, and terms and conditions for obtaining, maintaining and if necessary appealing all forms of internal and external awards and financial aid including government student assistance, including policy interpretation.
Educate current and potential students, and where applicable parents, and the TRU community on student financial literacy, including budgeting, financial planning, loans, collection agencies, consumer information and related issues such as default of loans, credit ratings, and terms of debt repayment.
Coordinate and adjudicate applications for institutional and government aid and award funding, including exercising discretionary authority to award funds in extenuating circumstances, and provide oversight of the notification and award distribution processes.
Maintain and recommend enhancements to system data tracking, processing and reporting. Manipulate extracted data for analysis.
Participate in school liaison, recruitment, and orientation activities, including creating/managing web related resources & inquiries. May include travel and occasional evening and weekend work.
Write and update various electronic and print communication pieces of the department and references to the department's services in other university and external communications.
Assign work to clerks and auxiliary staff.

REPORTS TO
Aid Coordinator

Qualifications / Required Skills

EDUCATION:
A bachelor degree in a related field

EXPERIENCE:
Three years' progressively advanced Student Awards or related experience in a policy intensive educational setting with significant student contact

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
Demonstrated strong communication skills, both verbal and written
Demonstrated ability to use Excel, ERP applications (such as Banner, Colleague, PeopleSoft), and MS Word
Ability to exercise tact, diplomacy and discretion with students, parents, and colleagues
Ability to work independently or as a team, while managing multiple demands with varying deadlines
Ability to exercise strict adherence to detail
Demonstrated strength in time management, analytical reasoning, and problem solving
Ability to effectively advise distraught and/or emotional students
Ability to interpret complex policies and procedures surrounding the administration of bursaries, scholarships, awards, medals, and all forms of government assistance

Salary: $67,758

Contact Information

Gordon Down
Director, Student Awards & Financial Aid
Thompson Rivers University
Kamloops, BC
tru.ca/awards

Employer Profile

https://www.tru.ca/careers.html
Move to BC's sunny and warm interior, where we enjoy four distinct seasons, but winter is short. Whether you love mountain biking, hiking, fishing, or skiing downhill or cross country, Kamloops has you covered year-round!
As a moderately sized growing university, TRU is one of the largest employers in the region. Our main campus is located in the heart of the vibrant and growing city of Kamloops. Known for being a welcoming community, our breathtaking campus overlooks two river valleys and is an ideal place for scenic walks and connecting with colleagues.